Last Updated: 10/14/2026
Big Imprint, LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit bigimprint.com, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide to us, including when you:
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submit a contact, quote, application, appointment, registration, or other form;
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contact us by phone, email, text message, or other means;
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sign up to receive communications;
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make a purchase or payment;
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create or use an account; or
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otherwise interact with us or our website.
Depending on the interaction, this information may include your name, email address, telephone number, mailing address, payment or transaction information, and any other information you choose to provide.
We may also automatically collect certain information when you visit or interact with our website, including your IP address, browser type, device information, operating system, referring website, pages viewed, links clicked, approximate location derived from your IP address, and information about how you use our website.
How We Use Information
We may use information we collect to:
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provide products, services, information, or support you request;
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respond to inquiries and communicate with customers or prospective customers;
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process transactions, appointments, registrations, or other requests;
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operate, maintain, personalize, and improve our website and services;
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understand how visitors use our website;
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measure website traffic and performance;
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measure and improve advertising and marketing;
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send administrative, transactional, informational, or marketing communications as permitted by law;
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maintain security, prevent fraud, and protect our website, business, and users;
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comply with legal obligations; and
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carry out other purposes reasonably related to our business and services.
Cookies and Similar Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
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provide website functionality;
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remember preferences;
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understand website traffic and visitor behavior;
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diagnose technical problems;
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measure the effectiveness of advertising and marketing; and
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help deliver or measure relevant advertising.
You can generally control or delete cookies through your browser settings. Disabling certain cookies or technologies may affect some website features.
Analytics and Advertising
We may use third-party analytics, advertising, and measurement services to better understand how people use our website and how our advertising performs.
These providers may use cookies, pixels, device identifiers, IP addresses, and similar technologies to collect information about visits to our website and, depending on the provider and settings used, activity on other websites or services.
Some of this information may be used for analytics, advertising measurement, audience creation, conversion tracking, or personalized advertising.
These third-party providers process information according to their own privacy policies and terms.
Email Communications
If you provide your email address, we may use it to respond to you, provide information or services you request, send transactional or administrative communications, and, where permitted by law, send marketing or promotional communications.
You may unsubscribe from marketing emails by using the unsubscribe instructions included in those communications. Unsubscribing from marketing communications will not necessarily prevent us from sending transactional or administrative messages relating to an existing relationship or request.
Text Messages and SMS Communications
If you provide your mobile telephone number and consent to receive text messages, we may use text messaging to communicate with you for purposes disclosed when you provide your consent. These communications may include customer service messages, appointment or service-related messages, notifications, transactional messages, and, where you have consented, marketing or promotional messages.
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
You may opt out of text messages at any time by replying STOP to a message or by otherwise communicating a reasonable request that we stop sending text messages. You may reply HELP for assistance where supported.
After you opt out, we may send a limited confirmation message acknowledging your request. We will process opt-out requests in accordance with applicable law.
We do not sell, rent, or share mobile telephone numbers or SMS opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes.
We may share mobile telephone numbers and related information with service providers that help us deliver text messages, but only as necessary to provide those services or otherwise as permitted by law.
Payments and Transactions
If you make a payment through our website or services, payment information may be collected and processed by a third-party payment processor.
We may receive information relating to the transaction, such as your name, contact information, transaction amount, payment status, or transaction identifier. We may not directly receive or store complete payment-card information when payments are processed by a third-party provider.
Payment providers process information according to their own privacy policies and security practices.
Third-Party Services and Service Providers
We may use third-party companies and service providers to help operate our website and business.
These may include providers of:
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website hosting and security;
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website analytics;
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advertising and marketing;
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email and text messaging;
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customer relationship management;
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scheduling and appointment services;
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payment processing;
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ecommerce;
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forms and surveys;
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cloud storage;
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customer support;
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spam and fraud prevention; and
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other technology or professional services.
We may provide these companies with information reasonably necessary to perform services for us.
Embedded Content and Third-Party Features
Our website may include content or features provided by third parties, such as maps, videos, social-media features, reviews, scheduling tools, forms, payment tools, or other embedded services.
When you interact with these features, the third-party provider may collect information directly from you or your device according to its own privacy practices.
Our website may also contain links to websites operated by other organizations. We are not responsible for the privacy practices, security, or content of third-party websites.
Sharing of Information
We may disclose information:
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to service providers that assist us in operating our business;
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to fulfill a request or transaction initiated by you;
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when you direct or authorize us to do so;
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when reasonably necessary to comply with law, legal process, or governmental requests;
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to investigate or prevent fraud, abuse, security problems, or violations of law;
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to protect our rights, property, users, employees, or others; or
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in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We do not sell personal information in exchange for money unless otherwise expressly disclosed.
As stated above, mobile telephone numbers and SMS opt-in information or consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Online Tracking and Privacy Signals
Some browsers and devices provide “Do Not Track,” Global Privacy Control, or other privacy preference signals.
Because standards and legal requirements concerning these signals vary, our website may not respond to every type of browser or device signal.
Where applicable law requires us to recognize or honor a particular privacy preference or opt-out signal, we will do so as required by law.
Third-party analytics, advertising, social-media, or other providers used on our website may collect information about users’ activities over time or across different websites or online services, depending on how those services are configured.
Your Privacy Choices and Rights
Depending on where you live and which laws apply to us, you may have rights concerning your personal information, which may include rights to:
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request access to certain personal information;
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request correction of inaccurate information;
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request deletion of certain information;
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obtain a copy of certain information;
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opt out of certain uses or disclosures of information; or
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withdraw consent where processing is based on consent.
Not all rights apply in every jurisdiction or to every business.
To submit a privacy-related request, contact us using the information below. We may take reasonable steps to verify your identity before responding to certain requests.
Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our products or services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements.
When we update this policy, we will revise the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:
Big Imprint, LLC
111 West 3rd Street
West Liberty, IA 52776
[email protected]
(319) 450-0808
